Capital One is looking to reach out with their customer service

Posted By on February 18, 2014

I read a new disclosure agreement update from Capital One issued to some of their credit card customers which puts people on notice that their collections services could be a little more “in your face?” (Let’s just hope it isn’t Alec Baldwin style!)

Ding-dong, Cap One calling.
Credit card issuer Capital One isn’t shy about getting into customers’ faces. The company recently sent a contract update to cardholders that makes clear it can drop by any time it pleases.
The update specifies that “we may contact you in any manner we choose” and that such contacts can include calls, emails, texts, faxes or a “personal visit.”
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Desultory - des-uhl-tawr-ee, -tohr-ee

  1. lacking in consistency, constancy, or visible order, disconnected; fitful: desultory conversation.
  2. digressing from or unconnected with the main subject; random: a desultory remark.