Long read, but a little foot injury and medical billing follow-up

Posted By on September 7, 2025

There’s nothing like the frustration of going to the doctor and thinking they are being paid for what they are worth … but then getting a follow up “Explanation of Benefits” (EOB) from your insurance company letting you know how much they were billed and how much YOU now owe. ☹️ Foot in boot

Last month I finally went to see “the specialist” (higher copay than PCP) who had me walk into the room next to his examination room for an X-Ray (more on this at the bottom). No problem and as expected. I thought to myself that “I like it when a doctor has the equipment right in his office” and my Medicare Advantage insurer has a better negotiated rate for in-office and out-patient X-Rays. Of course … none of this is really known by the patient or is even something we sleuth ahead of time — I merely check to be sure the doctor is in-network.

Anyway I was efficiently seen by a competent foot specialist who glanced at Foot X Raythe image said as if he was reading from a script, “stay off the foot and wear a boot.” I asked if I could just wear a “hiking boot or something” … since I knew the specialty boot wouldn’t be cheap … but the answer was no. So I was sent home with a medical boot (bill by another company)  and was told to wear for a month and see him again (follow up appointment and another co-pay and I’m sure bill). 

A few weeks later the bills begin to show up from the insurance company (EOB)  … FOUR separate charges to be precise … and each had the “full price charge” and then the “negotiated price” for in-network negotiated rate (all unknown unlike traditional Medicare according to AI). The full price is eyeopening and perhaps seeing the lower negotiated rate is supposed to make you feel better … it did not especially after seeing the Medicare rates (see below). 

BILLING FROM INSURANCE EOB STATEMENT: 

  1. New patient consultation and visit (assume $314 will be more than the follow-up, but I don’t know yet for sure?)
  2. The X-Rays – three views taken in the same office, but billed by the local hospital (remember above, different rates for hospital X-rays vs Outpatient X-rays vs in the doctor office X-rays — guess which one can be billed at the highest rate? Yup, the one billed by the hospital – $456 — my call to the insurance company gave me the 3 different reimbursement rates)
  3. The radiologist bill which came after the other bills but suspect it was in the above charge since I was told by the insurance company that it was currently listed at $0.
  4. The boot from yet another company (amount billed for the boot  $425 but in-network cost $188.33. I would have preferred a new pair of hiking boots.)

Anyway to make an already long post shorter, even though I still pay a premium for health insurance, the out-of-pocket dig is still pretty deep for the 20 minute visit … and am not sure that I really want a follow-up visit!

I decided to call the insurance company just to double check the amount due .. and then decided to plug the billing codes into Grok AIjust to see what original Medicare would cost. Maybe “Advantage” isn’t really an advantage? 

Original Medicare Costs (per Grok)

  • CPT 99214 (Visit): Medicare-approved amount ~$130–$150. Your cost: 20% = $26–$30.

  • CPT 73630 (X-ray): Approved amount ~$30–$40. Your cost: 20% = $6–$8.

  • HCPCS L4361 (Boot): Approved amount ~$150–$200. Your cost: 20% = $30–$40 (if applicable).


* Total:

  •     Visit only: $26–$30

  •     Visit + X-ray: $32–$38

  •     Visit + X-ray + boot: $62–$78


* Clarity: Costs are predictable using Medicare’s Procedure Price Lookup or CMS Physician Fee Schedule.

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