RichC | August 15, 2023
Having a customer for over 30 years is something that I should be super happy about (and for the most part, I am), but in August like clockwork it is a trigger for me that it is the end of summer and the beginning of a new printing year, at least with the Greater Akron […]
RichC | March 22, 2019
This is project for work as I wanted to demonstrate to a customer what I was referring to when I encouraged them to add a simple “read a script” podcast channel or simple YouTube video component to their marketing. It is a way to capture audiences who have moved away from reading articles and blogs […]
RichC | January 9, 2019
It was a somewhat frustrating end of year scrabble to get my iPhone 7 battery replaced under the Apple “program” after their throttling older iPhones was disclosed in 2017. My battery was still holding up, but who wants a phone with only 85% “Maximum Capacity” or hidden software artificially slowing down my now older iPhone […]
RichC | October 2, 2016
This past week I’ve made a few frustrating online transactions and purchases. First, in dealing with NewEgg, I attempted to use a credit on my business account and decided to handled it on the phone with customer service rather than risk it online. I explained that I was using a "store credit" and wanted to […]
RichC | August 12, 2016
Change can be depressing, especially when it comes to losing a longtime client that I now think of as friends like the folks at SummitSWCD in Akron. In this case there isn’t anything I can do since as voters in Summit County approved expanding the county’s data center and information technology department. They will now […]