Battery replaced in my aging iPhone7plus under Apple program

| January 9, 2019

It was a somewhat frustrating end of year scrabble to get my iPhone 7 battery replaced under the Apple “program” after their throttling older iPhones was disclosed in 2017. My battery was still holding up, but who wants a phone with only 85% “Maximum Capacity” or hidden software artificially slowing down my now older iPhone […]

Customer service, car covers, warranties and cheap wire

| October 2, 2016

This past week I’ve made a few frustrating online transactions and purchases. First, in dealing with NewEgg, I attempted to use a credit on my business account and decided to handled it on the phone with customer service rather than risk it online. I explained that I was using a "store credit" and wanted to […]

One of my long time customers is making a change

| August 12, 2016

Change can be depressing, especially when it comes to losing a longtime client that I now think of as friends like the folks at SummitSWCD in Akron. In this case there isn’t anything I can do since as voters in Summit County approved expanding the county’s data center and information technology department. They will now […]

Desultory - des-uhl-tawr-ee, -tohr-ee

  1. lacking in consistency, constancy, or visible order, disconnected; fitful: desultory conversation.
  2. digressing from or unconnected with the main subject; random: a desultory remark.
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