Dehumidifier problems: This time a warranty replacement. Ugh!
Posted By RichC on June 17, 2025
In the past, dealing with a older dehumidifier seemed as if replacing it was better than repairing it … or dealing with a warranty issue. But this time I’ve opted to fight for a replacement with the manufacturer — ANDTE (in China of course). 😉
That snidely comment aside, they were responsive and polite by email. A couple back and forth emails with proof of purchase, troubleshooting, etc … they shipped me a new one telling me it would take a week or so. It arrived last week, I unboxed and made sure it was upright to put the compressor oil in the bottom and waited the 24 hours before turning it on.
THEN it started … ugh! (and it’s not a diesel — video below as it is worth hearing) 😉 Back to the emailing back and forth again.
The saga continues.
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