Posted By RichC on June 6, 2015
In a 2015 look at cable companies, very few customers are happy with their providers, in fact the report indicates a couple of the biggest have lost ground (chart below). Barely half of Mediacom Communications, Time Warner Cable and Comcast customers indicate that they are satisfied with service … and the latter two above have seen their survey ratings drop 10% in the past year. Only Charter Communications and Verizon FiOS have gained ground, although won’t be bragging about their satisfaction scores. All have plenty of room for improvement … but with little competition, where’s the incentive?