Consumers are not satisfied with their cable companies

Posted By on June 6, 2015

old70sTVIn a 2015 look at cable companies, very few customers are happy with their providers, in fact the report indicates a couple of the biggest have lost ground (chart below). Barely half of Mediacom Communications, Time Warner Cable and Comcast customers indicate that they are satisfied with service … and the latter two above have seen their survey ratings drop 10% in the past year. Only Charter Communications and Verizon FiOS have gained ground, although won’t be bragging about their satisfaction scores. All have plenty of room for improvement … but with little competition, where’s the incentive?

cnbc_forloveofcablecompanie CNBC Telecom Survey article: And the most hated cable company is …


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