The Peak Design charger has failed after an iOS iPhone update
Posted By RichC on August 13, 2025
Initially I blamed a “failing to charge“ problem on a recent iOS update from Apple (updated the previous night), but after a little trial and error testing, 
have concluded something isn’t working with my relatively new Peak Design wireless charging stand. Up to this point, it has been just fine and sits next to my MacBook Air M2 comfortably and it works with my Peak Design case … where the Magfast wireless charger did not.
The charging indicator pops on, but then turn off and back on again. If the phone is left on the charger, it continues to lose charge, just as if it were not on the charger — it actually seems even faster, if that was possible? I’ve switch USB-C power blocks, tried different cables and finally ended up plugging it. Over lunch I took off the Peak Design case and tried charging it on my old Magfast charger that Brenda is using and it worked fine — so long as the case was off.
An email was sent to tech support at Peak Design (a pain) and I’m still waiting to see if they have a solution. Bummer.
EDIT add: Update on the warranty from Peak Design — once again, stellar customer service and standing behind their product.
Hey Rich,
Thank you for submitting your warranty claim and for sharing the details. I’m sorry to hear about the charging issues you’re experiencing, especially after the recent iOS update.
It’s likely that the update affected compatibility, as the iPhone 15 Pro Max supports Qi2 wireless charging, and older Qi1 chargers like yours may no longer work properly.
I have gone ahead and created a replacement Wireless Charging Stand | Qi2 (Order PDxxxxxxx) which will be sent to you at no charge. Your order is currently being processed for shipment.
Once the package leaves our warehouse, you’ll receive a confirmation email with your tracking information and estimated delivery date. The order is now visible in your account, so please take a moment to review it for any necessary corrections or changes.
For an easier warranty process in the future, we recommend registering your new replacement item on your Peak Design account.
No need to return the faulty item at this time. Feel free to dispose of or repurpose it, whichever you see fit. Please note that since the item has been “warrantied out,” it is no longer eligible for future claims.
I hope this helps. If you have any further inquiries, feel free to reach out. Have a good day!
Kind regards,
April
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