VW ‘now’ considering ‘Customer First’ approach

| September 19, 2005

Bernd Pischetsrider in a quote from today’s WSJ stated that after so many years of enjoying 50% growth through the 90s, particularly in US demand for the VW Jetta and New Beetle, that VW management really wasn’t listening to what the customer wanted. VW’s new policy will be to ask the question: “how does it […]

Desultory - des-uhl-tawr-ee, -tohr-ee

  1. lacking in consistency, constancy, or visible order, disconnected; fitful: desultory conversation.
  2. digressing from or unconnected with the main subject; random: a desultory remark.
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