The “fuel surcharge model” for TV cable content delivery?

Posted By on December 11, 2021

It is a sneaky way to increase what I thought was CBavatara customer to Cincinnati Bell “contracted-each-year” cable TV and Internet monthly bill?

Nope, according to @CincyBell … after being mislead by customer service that the below increases were “government related fees” and “out of their control” … the increases are negotiated contracts with content providers, and as the CB social media person commented, TV content costs and continued upgrades to our network.”


After a phone call to Cincinnati Bell customer service and follow up with their online social media people regarding what I thought might have been a mistake in noticing a $6 pass-along increase on our cable and internet bill. The phone agent pointed to where it is listed in a company_icon_source_supplier_180x180semi-hidden (pull down) segment on our monthly online invoice. It highlights the increase (Dec2021 above, Nov2021 below) as a “TV Broadcast Surcharge, Sports Programming Fee and Govt VSP (Video Service Provider) Fee.”

Hm? After some back and forth, @CincyBell clarified it being content fees and a surcharge coming from network upgrades and negotiations with content providers  … obviously not government and under management’s control. Unfortunately, invoicing it to customers as “surcharges and fees” halfway through my contract period seems a little sketchy … but it looks as if they are using the UPS and Fedex delivery service and airline’s “fuel surcharge model.”



Desultory - des-uhl-tawr-ee, -tohr-ee

  1. lacking in consistency, constancy, or visible order, disconnected; fitful: desultory conversation.
  2. digressing from or unconnected with the main subject; random: a desultory remark.