Praise for Duke Energy’s use of information technology

| April 29, 2014

Rarely do we talk about near monopolies, government agencies or utility companies in a positive way when it comes to servicing their captive market or hostage customer … where else can we go? We shouldn’t be surprised since where there is little competition, there isn’t the same motivation to excel with customer service as when […]

Desultory - des-uhl-tawr-ee, -tohr-ee

  1. lacking in consistency, constancy, or visible order, disconnected; fitful: desultory conversation.
  2. digressing from or unconnected with the main subject; random: a desultory remark.
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