Replacement parts headache for our Kubota ZD326 mower
Posted By RichC on January 4, 2024
The LOW QUALITY, inexpensive replacement parts being sold these days is starting to irritate me; it is becoming a pet peeve. I have not notice this as much when purchasing OEM replacement part from the tractor dealerships or even for cars when it comes to big branded automotive part stores. Long gone are the days of cast parts and brass bushing … and even the plastic being used seems cheaper nowadays?
The latest replacement part issue has been the electric fuel pumps purchased for our Kubota ZD326s Zero-turn lawnmower. I’ve accepted that it is a part that might need to be replaced after years of service, but this is now the 4th pump in 15 years. The original lasted a long time (13 years), the Chinese-made replacement only about 3 years, then again last August with another. BUT … that last one only lasted only 4 months and the reseller would not replace it … instead told me to contact Amazon.
Of course the “4 months” was past the normal return date, but Amazon’s customer service politely indicated that they would refund my purchase price minus the shipping charge for the returning part. So I ordered on Amazon again, but from a different supplier hoping the quality is better (suspect they are all the same) and will be shipping the old one back in the Amazon box. It did give me an excuse to change the fuel filters again too.
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